: Journals; Hits: 1862

Publication Type: Journal Article

Name of Aurthor(s): Rohana Binti Ngah, Kuan Yew Wong

Abstract:

Purpose
This paper aims to study the effect of knowledge management in formulating competitive strategies for knowledge-based small- and medium-sized enterprises (SMEs) in Malaysia.

Design/methodology/approach
A quantitative approach of a survey was carried out on 135 owners and managers of knowledge-based SMEs in Malaysia. Structural equation modeling technique was used to investigate the relationship between knowledge management and competitive strategies. SmartPLS software is used to analyze the quantitative data. Only SMEs which are involved in R&D and innovation were selected to get the right respondents who meet the objective of the study.

Findings
The findings show mixed results. Most dimensions of knowledge management have significant relationships to differentiation strategy except for knowledge creation and knowledge acquisition, with only knowledge acquisition showing a significant relationship to cost leadership. Findings reveal that knowledge management has a positive effect on competitive strategies with more inclination toward differentiation strategy, compared to cost leadership strategy which does synchronize with their commitment in research and development and innovation.

Research limitations/implications
This study is only focused on knowledge-based SMEs in central Malaysia. Second, the use of a survey approach minimized the flow of information.
Practical implications

SMEs do have knowledge management practices but may not be exploiting it well. Mapping knowledge management practices would help SMEs identify their strengths and weaknesses to explore better business opportunities. This proves that SMEs are leveraging their resources through knowledge application, dissemination, storage and protection to be different than their competitors. However, their apparent lack of knowledge in knowledge acquisition and knowledge creation should be addressed accordingly, as it is important for their future continuous sustainability.

Originality/value
This paper contributes to the literature of knowledge management relating to competitive strategies in SMEs. The study offers insights on how competitive strategies were formulated through knowledge management. The mixed results reveal a new different outlook of knowledge management relating to competitive strategies.

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2	Azlin Shafinaz Mohamad Arshad (Dr.)	Linking Innovativeness And Business Performance: A Study Of Malaysian Technology-Based SMEs	Journal Of Management Info
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		The Influence Of Intellectual Capital On Product, Process And Administration Innovation In The SMEs Context	Journal Of Management Info
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3	Che Asniza Osman (Hjh)	An Exploratory Study Of Malaysian Women Entrepreneurs: What Drives Them Into Business	ASEAN Entrepreneurship Journal
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		Design Thinking Mini Project: Think Innovatively In Novel Ways	Proceeding International Conference On Teaching And Learning 2018
4	Hardi Emrie Rosly (Hj)	Optimizing Opportunity Into Innovation: A Case Study On A Student Entrepreneur - An Ice Cream Innovator	ASEAN Entrepreneurship Journal
5	Junainah Junid	Optimizing Opportunity Into Innovation: A Case Study On A Student Entrepreneur - An Ice Cream Innovator	ASEAN Entrepreneurship Journal
5	Junainah Junid	The Effect Of Entrepreneurial Trait In The Relationship Of Technology Entrepreneurship Education And Entrepreneurial Behavior	Management & Accounting Review (Mar)
6	Laila Mohammad Kamaruddin	Expectations Of Non-Malaysian Restaurant Managers Towards Halal Certification	ASEAN Entrepreneurship Journal
		Longitudinal Impact on Intellectual Capital on Innovation Performance in SMEs	Journal of Social Sciences Research
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10	Rahimah Sarmidy (PM)	Partial Least Square Analysis On Micro-Enterprises Intellectual Capital And Performance: The Mediating Effect Of Tacit Knowledge Sharing	Journal Of Applied Structural Equation Modelling
11	Rohana Ngah (PM Dr.)	Strategic Network Partner Fit, Open Innovation And Organisational Performance: A Conceptual Framework	International Academic Research Journal Of Business And Technology
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NO.	AUTHOR NAME	TITLE OF CHAPTER IN BOOK	PUBLISHER
1	MOHD ALI BAHARI BIN ABDUL KADIR (DR.)	THE ENTREPRENEURSHIP EMBEDDING CANVAS	MALAYSIAN ACADEMY OF SME & ENTREPRENEURSHIP DEVELOPMENT (MASMED)
2	ZARINA BINTI SALLEH (ASSOC. PROF.)	THE ENTREPRENEURSHIP EMBEDDING CANVAS	MALAYSIAN ACADEMY OF SME & ENTREPRENEURSHIP DEVELOPMENT (MASMED)

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1	AZIZAN ABDULLAH (A.P. DR.)	Linking Two Dimensions of Entrepreneurial Orientation to Firm Performance: The Moderating Effect of Government’s Role	Journal of International Business, Economics and Entrepreneurship (JIBE)
2	AZLIN SHAFINAZ BINTI MOHAMAD ARSHAD (DR.)	Evaluating Drivers Impacting Buyer-Supplier Relationships in Agile Supply Chain	Advances in Business Research International Journal (ABRIJ)
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4	JUNAINAH BINTI JUNID	A Preliminary Study of Entrepreneurial Personal Traits Amongst University Students of Science and Technology Cluster	Advanced Science Letters (ASL)
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7	NOOR FAIZAH BINTI MOHD LAJIN	A Preliminary Study of Entrepreneurial Personal Traits Amongst University Students of Science and Technology Cluster	Advanced Science Letters (ASL)
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8	NURUL HAFEZ BIN ABD HALIL	A Preliminary Study of Entrepreneurial Personal Traits Amongst University Students of Science and Technology Cluster	Advanced Science Letters (ASL)
9	ROHANA BINTI NGAH (A.P. DR)	A Preliminary Study of Entrepreneurial Personal Traits Amongst University Students of Science and Technology Cluster	Advanced Science Letters (ASL)
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11	SITI ZAHRAH BINTI BUYONG	The Effects of Structural Capital on Organisational Innovation in Australian SMEs	Advanced Science Letters (ASL)
12	YASMIN BINTI KAMALL KHAN (DR.)	The Effects of Structural Capital on Organisational Innovation in Australian SMEs	Advanced Science Letters (ASL)

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